New Personal Care Services/PCS-Plus Orientation for Registered Nurses

In October 2008, DMA began holding combined Personal Care Services (PCS)/PCS-Plus training sessions in their office in Raleigh. The purpose of the sessions is to provide a policy orientation for registered nurses (RNs) who are new to the PCS program and who conduct PCS and/or PCS-Plus assessments of Medicaid recipients. The training for novice PCS nurses includes a review of the policy guidelines for both the PCS and PCS-Plus programs. Attendees learn the proper way to conduct and document a PCS assessment and re-assessment and the Activities of Daily Living scoring process as well as how to develop a PCS plan of care based on needs using the time and task guidance. Quality assurance/utilization review (QA/UR) issues in PCS and how to develop a corrective action plan before and after a state QA/UR review are also addressed.

Continued...